One Halliwells

Halliwells has an overriding ambition - to help our clients win, providing them with an experience that is unmatched with professional services. We understand that providing an experience like this is all about our people. We need the intellectual capital and the processes to deliver a quality service and of course we will re tain competitive pricing, but, these are the givens, the basic elements that must be in place before we have any right to talk to clients about their businesses.

We want to build a culture where everybody is improving every day. From the biggest project to the smallest individual action we will find ways of learning from what we’ve done and do them better next time around. We want a culture where we never get complacent, where we don’t accept second best and where each individual is restless for improvement all day, every day.

Our Principles

To pin down the kind of thinking and behaviour that’s important at Halliwells, we’ve set out the 6 principles that should help guide the way we approach everything we do. They help us to prioritise what’s really important, to take decisions that are right for our clients and our colleagues, and the long term success of our business. They are about what we do now, and how it will be in the future. They are about every small decision and every big investment. They help us to recruit the right people, integrate our new colleagues into the business, give them the skills they need to achieve their true potential and recognise and reward the people here who are already doing great things. They clearly set out the Halliwells way of doing things, both within our offices and in the external environments we operate in:

 

Performance and Quality
Innovation
Empathy
Teamwork
Integrity
Responsibility

Performance and Quality

Doing what we say is everything. We:

• Meet our commitments to clients and colleagues
• Will be honest and realistic about what we can achieve
• Take responsibility for and be proactive in delivering what we promise and for improving our business
• Perform to the highest professional standards and challenge ourselves to improve year on year

Innovation

We strive for continuous improvement in all our endeavours, proactively seeking opportunities to add value to what we do and always behaving responsibly and professionally - working and playing hard.Our drive is to change the game. We:

• Look to find new ways of challenging our clients and colleagues
• Take creative approaches to solutions and be entrepreneurial in everything we do
• Always seek to improve on what we did last time

Empathy

Our clients, both internal and external, drive everything we do. We:

• Think, act, talk and feel like our clients
• Understand their issues, their business and their customers
• Deliver value to them through solutions and pragmatic advice

Teamwork

We:

• Bring out the best in each other
• Create strong and successful working relationships
• Reward energy, enthusiasm and courage
• Take responsibility for our actions
• Offer help to our colleagues and invite others to help improve our own work

Integrity

We tell the truth. We:

• Communicate in an open, honest and direct way
• Treat all colleagues with dignity and respect
• Want a culture where people are not afraid to make mistakes

Responsibility

We:

• Look after the environment
• Support our community, searching out ways to give something back
• Protect the environment for future generations